Terms of service

 

Terms & Conditions

These Terms and Conditions, along with our Privacy Policy or other terms (“Terms”), constitute a binding agreement between THE SOUTH WIND (“Website Owner,” “we,” “us,” or “our”) and you (“you” or “your”) and relate to your use of our website, goods (as applicable), or services (as applicable) (collectively, “Services”).

By using our website and availing of the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates.

1. Use of Services

  • To access and use the Services, you agree to provide true, accurate, and complete information during and after registration. You shall be responsible for all acts done through the use of your registered account.

2. Disclaimer

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials offered on this website or through the Services for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

3. Risk and Discretion

  • Your use of our Services and the website is solely at your own risk and discretion. You are required to independently assess and ensure that the Services meet your requirements.

4. Intellectual Property

  • The contents of the website and the Services are proprietary to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents.

5. Unauthorized Use

  • You acknowledge that unauthorized use of the website or the Services may lead to action against you as per these Terms or applicable laws.

6. Charges

  • You agree to pay us the charges associated with availing of the Services.

7. Prohibited Uses

  • You agree not to use the website and/or Services for any unlawful, illegal, or forbidden purposes as outlined by these Terms or applicable laws.

8. Third-Party Links

  • The website and Services may contain links to third-party websites. By accessing these links, you will be governed by the terms of use, privacy policy, and other policies of those third-party websites.

9. Transaction and Refund

  • Upon initiating a transaction for availing of the Services, you enter into a legally binding and enforceable contract with us for the Services.
  • You are entitled to claim a refund if we are unable to provide the Service. The timelines for such returns and refunds will be according to the specific Service you have availed or within the time period provided in our policies (as applicable). Failure to raise a refund claim within the stipulated time will render you ineligible for a refund.

10. Force Majeure

  • Notwithstanding anything contained in these Terms, neither party shall be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.

11. Governing Law and Jurisdiction

  • These Terms and any dispute or claim relating to them, or their enforceability, shall be governed by and construed in accordance with the laws of India.
  • All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Ernakulam, Kerala.

12. Contact Information

  • All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.